Made Tech Handbook

At Made Tech we want to positively impact the future of the country by using technology to improve society. We work with public sector organisations to modernise technology and accelerate digital delivery so that citizens can benefit from better public services.

We're building an open and transparent company across the UK, full of people who are passionate about their work, who always strive to be better, who love to help others grow and who care about using digital and technology to create a better, fairer society.

This Handbook should be the starting point for any new team members. It provides an overview of why we exist, our roles, our investment into staff welfare, our team norms, and details of our processes, policies and benefits.

Contributing to our Handbook

We're a company that moves fast, so we're going to need everyone to help us keep this up to date. If you encounter something that you think should be in this Handbook or spot a typo, please feel free to open a pull request. If you have a question feel free to open an issue. This applies whether you're a Made Tech employee or not :)

For more information on contributing, including how to as a non-technical user, read our CONTRIBUTING.md.

Table of contents

Introduction to Made Tech

• About Made Tech – Why we do what we do
• Welcome Pack – All you need to know when joining Made Tech

Roles

• About Roles – Overview of our roles
• All Roles – Directory of roles

Benefits & Perks

Balancing life and work:

• ✈️ Flexible Holiday – We trust you to take as much holiday as you need
• 🕰️ Flexible Working Hours – We are flexible with what hours you work
• 🗓️ Flexible Working Days – We are flexible to the amount of days you work in a week
• 👶 Flexible Parental Leave – We provide flexible parental leave options
• 👩‍💻 Remote Working – We offer part-time remote working for all our staff
• 🤗 Paid counselling – We offer paid counselling as well as financial and legal advice
• 🏖️ Paid anniversary break – We celebrate your 3 and 5 year anniversary with us by buying your family a holiday

Making work as fabulous as possible:

• 💻 Work Ready – We'll buy you a Macbook, ergonomic equipment, books, conferences, training, and more
• 💡 Learn Tech – We provide flexible learning time to develop yourself
• 🍽️ Friday Lunches – We randomly match up 8 colleagues every Friday and pay for lunch
• 🍻 Friday Drinks – We pay for social drinks on a Friday

Compensating you fairly:

• 💷 Transparent Salary Bands – We publish salary bands so you know you're being fairly compensated
• 👌 Annual Salary Reviews – We review your salary on an annual basis
• ⛷️ Pension Scheme – We provide a pension scheme so you can save for your future and we'll contribute to it
• 🚄 Season Ticket Loan – We provide loans to help you pay for your travel
• 🚲 Cycle To Work Scheme – We offer the cycle to work scheme to help pay for your bicycle
• 🚕 Expenses Paid – Taxi to a meeting? Want to take a customer to lunch? Expenses are no hassle!
• 💻 Help To Buy Tech – A more affordable way for our team to buy the latest tech gadgets

Welfare

• Sick Leave
• State of Mind
• Employee Assistance
• Expectations between Employees and the Organisation
• Raising an Issue
• Parental Leave
• Ethical Boundaries

Guides & Resources

Team

• Team Norms
• Learning & Learn Tech
• Mentorship
• Marketing Assets
• 3rd Party Expenses
• VPN
• WiFi
• Line Management

People

• Equality, Diversity & Inclusion
• Salary & Pay Slips
• Salary Reviews
• Expenses
• Exit Interviews

Office

• Kitchen Etiquette
• Tap Guide
• Dress Code

IT

• Software Licenses

Security

• Acceptable Usage Policy
• BYOD Policy
• Device profiles
• What To Do If Your Device Is Lost Or Stolen
• Last Day
• Office Visitors
• Password Policy