WP Freshdesk
Contributors: brainstormforce
Tags: freshdesk, support, wordpress freshdesk
Requires at least: 4.2
Tested up to: 5.1
Stable tag: 1.0.3
License: GPLv2 or later
License URI: http://www.gnu.org/licenses/gpl-2.0.html
Allow users to see their Freshdesk tickets right on your website and provides SSO to have seamless navigation between Freshdesk and WordPress.
Description
With WP Freshdesk you can easily connect your WordPress site with your Freshdesk account. For all the WordPress users, it fetches their tickets from Freshdesk and displays them in a beautiful list with just simple shortcodes.
It also provides Single Sign-On to be configured between WordPress and Freshdesk, so that once the user is logged in to WordPress site, they don't have to re-login on Freshdesk to view their tickets.
We would appreciate all kind of contributions on GitHub with issues / PR here, Visit Github Repo
Installation
The Good Way
- In your WordPress Admin, go to the Add New Plugins page
- Search for: WP Freshdesk
- WP Freshdesk should be the first result. Click the Install link.
The Old Way
- Upload the plugin to the
/wp-content/plugins/directory - Activate the plugin through the 'Plugins' menu in WordPress
The Living-On-The-Edge Way
(Please don't do this in production, you will almost certainly break something!)
- Check out the current development version from https://github.com/brainstormforce/wp-freshdesk/tree/master
Screenshots
- Settings screen for general configurations between WordPress and Freshdesk.
- List of all he available shortcodes.
- SSO settings page.
- Display Settings.
- Frontend display of tickets list.
Changelog
1.0.3
- Fixed: Ticket updated time showing wrong value.
- Fixed: Redirection issue.
- Improved: Replaced Curl call with WP_REMOTE_GET
1.0.2
- Fixed: SSO functionality as per the updated API.
- Fixed: Create new ticket shortcode echos on wrong position.
- Improved: Updated Regex for FreshDesk URL.
1.0.1
- Fixed: Load the plugin’s assets only on the required pages
1.0
- Initial Release