go2ismail / Dotnetdesk
Licence: mit
Asp.Net Example web application showing the capabilities of ASP.NET Core 2 MVC, EF (Entity Framework), Web API, Bootstrap, jQuery, datatables, adminlte template and many more. Web app created as helpdesk or ticket support portal.
Stars: ✭ 136
Programming Languages
csharp
926 projects
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DotnetDesk
Demonstration web app showing the capabilities of ASP.NET Core 2 MVC, EF (Entity Framework), Web API, Bootstrap, jQuery, datatables, adminlte template and many more. Web app created as helpdesk or ticket support portal.
Technology
- ASP.NET Core 2 MVC
- EF (Entity Framework) Core Code First
- jQuery
- Ajax
- ASP.NET Core 2 Web API
- Adminlte template
- datatables.net
- Dependency Injection
- Email Handling (SendGrid and SMTP)
- Custom 404/500 error handling
- file upload (using blueimp jquery file upload)
Business Process
- Ticket
- Comment
- Attachment
- Task
- Feed
- Knowledge Base
- Customer
- Contact
- Product
- Agent
- Engineer
Planned Features
- organization
- ticket
- comments
- attachments
- tasks
- attachments
- attachments
- comments
- feeds
- comments
- attachments
- knowledge base
- attachments
- comments
- customers
- attachments
- contacts
- attachments
- products
- support agents
- support engineers
- ticket
config
- task priority [high, highest, low, lowest, normal]
- task status [not started, deferred, in progress, completed]
- task category [call, meeting, demo, visit]
- ticket status [open, on hold, escalated, closed]
- ticket priority [high, medium, low]
- ticket channel [phone, twitter, email, facebook, web, chat, forum]
- product category [monitor, phone, desktop, laptop, printer, other hardware, windows, word, excel, powerpoint, other software]
Screenshots
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