How they SRE

A curated collection of publicly available resources on how technology and tech-savvy organizations around the world practice Site Reliability Engineering (SRE)

Introduction

How They SRE is a curated knowledge repository of best practices, tools, techniques, and culture of SRE adopted by the leading technology or tech-savvy organizations.

Many organizations regularly come forward and share their best practices, tools, techniques and offer an insight into engineering culture on various public platforms like engineering blogs, conferences & meetups. The content is curated from these avenues and shared in this repository.

Note to readers: This list refers to some of the articles, posts, videos, tools, and techniques published before 2015. Please use such material with caution as there may be recent advances in technology and practices which offer better alternatives and perspectives.

Topics

• Site Reliability Engineering
• Hiring and Building SRE teams
• SRE Culture
• DevOps
• Monitoring & Observability
• Alerting
• Incident Response & Post-Mortem
• On-Call
• Testing in Production
• Chaos Engineering
• Automation
• Performance

Organizations

SRECon Mix Playlist

Videos

• Adobe - The Good, the Bad and the Ugly: The 3 Learnings of an SRE
• Amdocs - SREs at Telecom and Media Industry: Bridging between Legacy and Cloud Native Apps
• Amazon - Confessions of a Systems Engineer: Learning from My 20+ Years of Failure
• Alaska Airlines - Capacity Prediction in External Services
• BuzzFeed - Optimizing for Learning
• BT - Challenges of Starting an SRE Team from Scratch in an Enterprise
• Cloudflare - Support Operations Engineering: Scaling Developer Products to the Millions
• Hudson River Trading - Fixing On-Call When Nobody Thinks It's (Too) Broken
• IBM - Why Automating Everything Adds to Your Toil
• Genesys - The Smallest Possible SRE Team
• G-Research - My Life as a Solo SRE
• Grafana Labs - SRE in the Third Age
• Kenna Security - Building a Scalable Monitoring System
• Lightstep - Building Service Ownership Using Documentation, Telemetry, and a Chance to Make Things Better
• MessageBird - Autopsy of a MySQL Automation Disaster
• Netlify - Perks and Pitfalls of Building a Remote First Team
• ReactiveOps - Zero to SRE
• Salesforce - Incident Response in Unfamiliar Sociotechnical Systems: One Incident Commander's Challenges Supporting Inter-organizational Anomaly Response in the Age of COVID-19
• Sprax - From Nothing to SRE: Practical Guidance on Implementing SRE in Smaller Organisations
• The New York Times - SRE by Influence, Not Authority: How the New York Times Prepares for Large-Scale Events
• Twitter - Hiring Great SREs
• United States Digital Service - Lessons Learned in Black Box Monitoring 25,000 Endpoints and Proving the SRE Team's Value
• Unity Technologies - Being Reasonable about SRE
• Udemy - How to Do SRE When You Have No SRE
• Vanguard - Cloudy with a Chance of Chaos
• WeWork - Learning from Learnings: Anatomy of Three Incidents
• Zendesk - Latency and Availability Error Budgets Done Right at Scale

Resources

Books

• Building Secure & Reliable Systems | Read free online version hosted by Google
• Site Reliability Engineering | Read free online version hosted by Google
• The Site Reliability Workbook from Google | Read free online version hosted by Google
• Training Site Reliability Engineers | Read free online version hosted by Google
• 97 Things Every SRE Should Know | Complimentary Copy from Nginx
• SLO Adoption and Usage in Site Reliability Engineering
• Practical Site Reliability Engineering
• Implementing Service Level Objectives
• Chaos Engineering
• Seeking SRE
• Security Chaos Engineering
• Chaos Engineering Observability
• Database Reliability Engineering
• What Is SRE?
• Database Reliability Engineering: What, Why, and How?
• Observability Engineering
• Chaos Engineering: Site reliability through controlled disruption
• Incident Metrics in SRE | Read free online version hosted by Google
• Engineering Reliable Mobile Applications
• New! Monitoring the SRE Golden Signals
• New! Site Reliability Engineering: Philosophies, habits, and tools for SRE success | Portable version
• New! 97 Things Every Cloud Engineer Should Know

Events

• SRECon Past Events
• ChaosConf
• SLOConf
  • SLOConf 2021 Playlist
• cdCon
  • cdCon 2021 Playlist
  • cdCon 2020 Playlist

Other Resources

Awesome Lists

• Awesome SRE
• Awesome Site Reliability Engineering Tools
• Awesome Chaos Engineering
• Awesome Monitoring
• Awesome Observability
• Awesome Sysadmin
• Awesome MLOps
• ML-Ops.org

SRE Resources from various organizations

• Google SRE Page
• Google SRE Classroom
• Google Cloud SRE Page
• Microsoft SRE Page
• School of SRE from LinkedIn
• Stripe Increment Magazine Issue 16 on Reliability
• AWS Observability Recipes

Incidents & postmortems

• The Verica Open Incident Database
• Postmortem.io
• Postmortem Templates
• Incident Review and Postmortem Best Practices

Newsletters

• SRE Weekly Newsletter
• Chaos Engineering Newsletter
• DevOps Weekly Newsletter

Credits

• Inspired by Howtheytest from Abhijeet Vaikar
• The list of organizations is referred from my other repo awesome-engineering
• Banner image Cartoon vector created by vectorjuice - www.freepik.com

Other How They... repos

• Howtheytest
• Howtheydevops
• Howtheyaws

Contribute

Contributions welcome! Read the contribution guidelines first.

License

To the extent possible under law, Unmesh Gundecha has waived all copyright and related or neighboring rights to this work.

If you decide to use this anywhere please give a credit to @upgundecha on twitter, also If you like my work, check out other projects on my Github.